Canadian Human Rights Commission
Organisation profile
The Commission is responsible for receiving and resolving discrimination complaints under the Canadian Human Rights Act. The Commission deals with discrimination complaints against the federal government, First Nations governments, and private companies that are regulated by the federal government such as banks, trucking companies, and telecommunications companies.
Services
● Legal information service on human rights in Canada, discrimination, harassment and possible remedies. Available free of charge. Service provided by phone, on the website and in person at the Ottawa office.
● Legal information service for First Nations communities on human rights in Canada, discrimination, harassment and the process for complaints before the Canadian Human Rights Commission. Available free of charge. Service provided by phone or the website www.doyouknowyourrights.ca. In addition, an information guide is available on the website in English, French, Cree, Inuktitut and Ojibway.
● Complaints handling: processing of complaints for discrimination under the Canadian Human Rights Act. Available free of charge. Before filing a complaint, see the complaint-assessment tool on the organization’s website. To file a complaint, you must print the form and send it by e-mail or fax.
● Legal documentation service: brochures and publications on human rights in Canada. Available free of charge. Brochures and publications are provided on the website. Call the Commission or fill out a request form on line if you wish to receive a paper version.
The service is offered only by telephone, website, or fax.
Contact details
344, rue Slater, 8e étage
Ottawa (Ontario)
K1A 1E1
Opening hours Monday to Friday from 8:00 a.m. to 8:00 p.m.
Telephone
toll-free : 1-888-214-1090
TTY : 1-888-643-3304
Fax
613-996-9661
Website www.chrc-ccdp.gc.ca