Centre d’aide aux victimes d’actes criminels du Saguenay-Lac-Saint-Jean (CAVAC)

Organisation profile

CAVACs offer front-line services to all victims of crime and their immediate family and to witnesses to a crime. The centres provide assistance regardless of whether the perpetrator of the crime has been identified, apprehended, prosecuted or convicted.


CAVACs offer information on the rights crime victims have and the remedies available to them, which encompasses the main stages of the judicial process, the crime victims compensation program, INFOVAC-Plus and any financial assistance measures to which victims may be entitled.  CAVACs assist crime victims in filling out required forms and to enable them to comply with all the formalities associated with their situation.  CAVACs accompany crime victims through their dealings with medical and community resources, and provide sustained support throughout the judicial process as the case proceeds. Available free of charge. Service provided in person by appointment

To make an appointment, contact CAVAC du Saguenay-Lac-Saint-Jean by phone, fax or e-mail (cavac.sag@globetrotter.net) or contact the point of service closest to your residence :

Alma courthouse
725, Harvey Ouest
Alma (Québec)
G8B 1P5
Tel. : 418 668-3339

Roberval courthouse
750, boul. Saint-Joseph
Roberval (Québec)
G8H 2L5
Tel. : 418 275-2226

Chibougamau courthouse
860, 3e Rue
Chibougamau, Québec
G8P 1P9
Tel. : 418 748-6411

Legal information available on the website.

Contact details

100, rue Racine Est, bureau 300
Chicoutimi (Québec)
G7H 1R1

Opening hours Monday to Friday from 8:30 a.m. to 4:30 p.m.

toll-free : 1-877-543-9695


Website www.cavac.qc.ca/regions/saguenay