Centre d’aide aux victimes d’actes criminels de l’Abitibi-Témiscamingue (CAVAC)

Organisation profile

CAVACs offer front-line services to all victims of crime and their immediate family and to witnesses to a crime. The centres provide assistance regardless of whether the perpetrator of the crime has been identified, apprehended, prosecuted or convicted.

Services

● CAVACs offer information on the rights crime victims have and the remedies available to them, which encompasses the main stages of the judicial process, the crime victims compensation program, INFOVAC-Plus and any financial assistance measures to which victims may be entitled.  CAVACs assist crime victims in filling out required forms and to enable them to comply with all the formalities associated with their situation.  CAVACs accompany crime victims through their dealings with medical and community resources, and provide sustained support throughout the judicial process as the case proceeds. Available free of charge. Service provided in person by appointment.

To make an appointment, contact the Abitibi-Témiscamingue CAVAC by phone, fax or e-mail (cavacat@lino.sympatico.ca), or contact the point of service closest to your residence.

The Abitibi-Témiscamingue CAVAC also provides to its client service points located at the following addresses :

•Regional office and service point in Rouyn-Noranda
158, rue Monseigneur-Tessier Ouest
Rouyn-Noranda (Québec) J9X 2S6
Tel : 819 797-5599
(toll-free) 1 866 335-5599

•Rouyn-Noranda courthouse
2, avenue du Palais
Rouyn-Noranda (Québec) J9X 2N9
Bureau inside the courthouse : RC10

•Service point in Amos and courthouse
891, 3e Rue Ouest, bureau RC30
Amos (Québec) J9T 2T4
Tel : 819 444-5281
(toll-free) 1 866 335-5599

• Service point in Val-d’Or, Senneterre and Services to Aboriginal communities
797, 2e Avenue
Val-d’Or (Québec) J9P 1W7
Tel : 819 825-6000
(toll-free) 1 877 825-6099

• Val-d’Or courthouse
900, 7e Rue
Val-d’Or (Québec) J9P 3P8
Tel : 819 825-6000
(toll-free) 1 877 825-6099
Bureau inside the courthouse : 112

•Service point in La Sarre and courthouse
651, 2e Rue Est, bureau CAVAC-AT
La Sarre (Québec) J9Z 2Y9
Tel : 819 339-7509
(toll-free) 1 866 335-5599

• Service point in Ville-Marie, courthouse and Services to Aboriginal communities
8, rue Saint-Gabriel Nord, bureau RC03
Ville-Marie (Québec) J9V 1Z9
Tel : 819 629-6015
(Natives) 819 629-6406
(toll-free) 1 866 335 5599

● Legal information available on the website.

Contact details

158, Mgr-Tessier Ouest
Rouyn-Noranda (Québec)
J9X 2R3

Opening hours Monday to Friday from 8:30 a.m. to 12:00 noon and from 1:00 p.m. to 4:30 p.m.

Telephone
819-797-5599
toll-free : 1-866-335-5599

Fax
819-797-0783

Website www.cavac.qc.ca/regions/abitibi | CAVAC : www.cavac.qc.ca